I called around 9am on a Monday for brakes and an oil change, they told me that they could get me in at 11. Upon my arrival, Tim greeted me and took my info and everything. Had one of the mechanics do an inspection, then told me all the things that needed to be repaired after about 45 minutes. Told me what was in need of immediate repair and which ones needed to be fixed soon but could wait. Tim was very transparent and communicated everything with me. Everything was completed in 2.5 hours after I signed and approved the repairs. Great experience and service from start to finish. Definitely recommend Champs Auto Repair